[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All AIA Group jobs](https://jobs.opennash.com/companies/aia-group/) · [Search jobs](/search/) AIA Group · Myanmar, MM - AIA Myanmar # Analyst, Customer Service Champion Myanmar, MM - AIA Myanmar Full-time Customer Support Listed on AIA Group’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Myanmar-MM---AIA-Myanmar/Analyst--Customer-Service-Champion_JR-54654) [OpenNash Jobs](https://jobs.opennash.com/) / [AIA Group](https://jobs.opennash.com/companies/aia-group/) / Analyst, Customer Service Champion ## Job description At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role This position is operationally responsible for ensuring support call center for day to day policy and customer services transactions are processed within the guideline, standard and in timely manner via call center team. As a customer service champion, to deliver excellency service to customers. ### Roles and Responsibilities Handle incoming/outgoing customer calls promptly and courteously. Provide accurate information to customers regarding products, services, and policies. Take ownership and accountability to follow up resolve customer inquiries, complaints, and issues effectively. Follow communication scripts and use knowledge of company products to address customer concerns. Escalate complex or unresolved issues to higher-level support teams. Track all customer interactions and actions taken in customer service management systems. Maintain a positive, empathetic, and professional attitude toward customers. Stay updated on product knowledge and changes in company policies. Achieve personal and team targets, including call handling metrics and customer satisfaction scores. ### Minimum Skill and Job Requirements Proven experience in a call center or customer service environment. Excellent communication and interpersonal skills. Proficient in using call center software, databases, and CRM tools. Strong multitasking skills and ability to handle high call volumes. Willingness to work in shifts, including weekends and holidays.(Mandatory required) Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Jul 16, 2026 - Last checked: Oct 18, 2026 - Listed for: 94 days - Location: Myanmar, MM - AIA Myanmar - Employment type: Full-time[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Myanmar-MM---AIA-Myanmar/Analyst--Customer-Service-Champion_JR-54654) ## More jobs at AIA Group ### [Analyst, Customer Service Champion-1](https://jobs.opennash.com/companies/aia-group/jobs/ffd3fa3545e85d1b4984/) Myanmar, MM - AIA Myanmar ### [Senior Analyst, Customer Service Champion](https://jobs.opennash.com/companies/aia-group/jobs/8dff9f83556af3e3acb1/) Myanmar, MM - AIA Myanmar ### [Analyst, Agency Administration](https://jobs.opennash.com/companies/aia-group/jobs/0e8e9eb20782a1cc5386/) Myanmar, MM - AIA Myanmar ### [Analyst, Agency Events & Communication](https://jobs.opennash.com/companies/aia-group/jobs/4a4ea1237e8ec2c37c0f/) Myanmar, MM - AIA Myanmar ### [Analyst, Agency Finance & Operations](https://jobs.opennash.com/companies/aia-group/jobs/7e5ba55ceb7378cc7b30/) Myanmar, MM - AIA Myanmar ## Similar jobs at other companies ### [Customer Success Champion](https://jobs.opennash.com/companies/siemens-energy/jobs/caa6e0e9c3b28bf6d648/) Siemens Energy ### [Law:Privacy by Design Champion - DPO](https://jobs.opennash.com/companies/axis-bank/jobs/fa13d6d8f26674cc16af/) Axis Bank · Mumbai ### [Continuous Improvement Specialist (OMS Champion)](https://jobs.opennash.com/companies/deutsche-post/jobs/53015559e93a58905cdd/) Deutsche Post · Biandrate, Piemonte, Italy ### [OMS Champion (m/w/d)](https://jobs.opennash.com/companies/deutsche-post/jobs/22431b2acaf596a2a6b3/) Deutsche Post · Jena, Thüringen, Germany ### [RO:Inbound Channel - Team Member-Activity Champion](https://jobs.opennash.com/companies/axis-bank/jobs/433330d3fda7eee9d692/) Axis Bank · Mumbai OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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