[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All AIA Group jobs](https://jobs.opennash.com/companies/aia-group/) · [Search jobs](/search/) AIA Group # Associate - Claims (Corporate Solutions) - Support Hong Kong Market Putrajaya, AIA Shared Services Malaysia, MY Full-time Marketing Listed on AIA Group’s official careers site. Posted September 18, 2026. Check that it is still open and apply there. [Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Putrajaya-MY-AIA-Shared-Services-Malaysia/Associate---Claims--Corporate-Solutions----Support-Hong-Kong-Market_JR-70000) [OpenNash Jobs](https://jobs.opennash.com/) / [AIA Group](https://jobs.opennash.com/companies/aia-group/) / Associate - Claims (Corporate Solutions) - Support Hong Kong Market ## Job description At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. And to get there, we need ambitious people who believe in playing an important part in shaping that future. People seeking unmatched career and personal growth opportunities, who are driven to work with, and learn from some of the most inspiring and supportive leaders in the business. Sound like you? Then read on. About the Role Process/assess authorized claims transactions, ensuring accuracy and efficiency in claims handling within the required SLA (Service Level Agreement) Claims Process / Assessment Accurately process/assess all claims types in adherence to company guideline and quality standard - Review and approve cases that is within the claims authority granted - Review and approve cases that exceed subordinate’s authority (for Senior Associate) - Document claims assessments comprehensively, ensuring transparency and clarity in decision making. - Ensure meeting individual quality, turnaround time and productivity benchmark Shows keenness to develop technical competency by extending claims scope handle or authority limits - Maintain a good personal record of training in line with the training framework of the Company - Assist guide new joiners on claims processing rules and products knowledge including - Review and Feedback for On-The-Job training cases - Demonstrate excellent customer centric mindset through highly engaged culture Other miscellaneous tasks - Perform other responsibilities and duties periodically assigned by supervisor / manager in order to meet business requirements - Participate in departmental/organizational activities, programs and other tasks required Job Requirements: Fluent in English & Chinese, with the ability to read and type in both Simplified and Traditional Chinese. Fresh graduates with backgrounds in Biology, Chemistry, Nursing, Pharmacy, Biotechnology, Medical Science, Health Science or Food Science, are encouraged to apply. Candidates with experience in the medical industry, laboratory environment, or insurance claims processing would be an added advantage. Self-motivated, proactive, and proficient in Microsoft Office applications. Demonstrates a positive attitude, strong work ethic, and a willingness to learn and grow. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. ## At a glance - Posted by the employer: Sep 18, 2026 - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 30 days - Location: Putrajaya, AIA Shared Services Malaysia, MY - Employment type: Full-time[Apply on AIA Group’s careers site →](https://aia.wd3.myworkdayjobs.com/External/job/Putrajaya-MY-AIA-Shared-Services-Malaysia/Associate---Claims--Corporate-Solutions----Support-Hong-Kong-Market_JR-70000) ## More jobs at AIA Group ### [Associate - Life Claims (Support Hong Kong Markets)](https://jobs.opennash.com/companies/aia-group/jobs/858336f22c8a112fcb11/) Putrajaya, AIA Shared Services Malaysia, MY ### [Associate, Health Services - Claims (Hong Kong Market)](https://jobs.opennash.com/companies/aia-group/jobs/dbcda0b8fcb6c20ae367/) Putrajaya, AIA Shared Services Malaysia, MY ### [Business Analyst & User Acceptance Testing (Hong Kong Market)](https://jobs.opennash.com/companies/aia-group/jobs/80df5d042968164aaf42/) Putrajaya, AIA Shared Services Malaysia, MY ### [Senior Associate-Business Analyst (HK Market)](https://jobs.opennash.com/companies/aia-group/jobs/63abe3959a3f5ff066a5/) Putrajaya, AIA Shared Services Malaysia, MY ### [Specialist-Business Analyst & UAT (SG Market)](https://jobs.opennash.com/companies/aia-group/jobs/0c1b52c91f4bbbd8c237/) Putrajaya, AIA Shared Services Malaysia, MY ## Similar jobs at other companies ### [Corporate Salary:Regional Support & MIS](https://jobs.opennash.com/companies/axis-bank/jobs/f1e698823b239513db56/) Axis Bank · Ahmedabad ### [Corporate Salary:Regional Support & MIS](https://jobs.opennash.com/companies/axis-bank/jobs/55758d7df5c4a454f71b/) Axis Bank · Bangalore ### [Branch Associate, Global Trade Solutions Counter - Corporate Banking (Oman National Role)](https://jobs.opennash.com/companies/hsbc-holdings/jobs/c4e07229c0e154ccb47b/) HSBC Holdings · Muscat, Oman ### [Project Support Team Leader - Customer Solutions](https://jobs.opennash.com/companies/eaton/jobs/4cf0b5a2591de933832f/) Eaton · Budapest, HUN ### [Head of Corporate Solutions & Alliance, Corporate Partnerships](https://jobs.opennash.com/companies/standard-chartered/jobs/f10d09a7b1f83ccdbdae/) Standard Chartered · Kwun Tong, HKG OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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