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Adyen · San Francisco

# Staff Engineer - Intelligent Customer Experiences

San Francisco Senior individual contributor $258–$367 Operations 

Listed on Adyen’s official careers site. Posted July 30, 2026. Check that it is still open and apply there.
[Apply on Adyen’s careers site →](https://job-boards.greenhouse.io/adyen/jobs/8097513)

[OpenNash Jobs](https://jobs.opennash.com/) / [Adyen](https://jobs.opennash.com/companies/adyen/) / Staff Engineer - Intelligent Customer Experiences

## Job description

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers.

We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Staff Engineer - Intelligent Customer Experiences As a Staff Engineer for Intelligent Customer Experiences, you will lead the evolution of the Adyen experience from a traditional dashboard into an intelligent, conversational financial partner.

We are looking for a product engineer who can wear an architectural hat to build Agentic Workflows and manage backend orchestration (specifically Tool-use, Chains, and Policy Layers). This role is essential for transforming natural language inputs into authenticated, secure financial operations.

### What you'll do Drive Intelligent Experiences

Lead the next generation of conversational UIs at Adyen. You will build Generative UIs that adapt in real-time, moving beyond static dashboards to create streaming, multi-modal experiences where the interface itself is a dynamic partner in the conversation.

### Bridge Architecture & Innovation

Act as the primary technical liaison for AI initiatives, coordinating their integration and ensuring operational excellence with teams in different areas and global geographies. You will ensure that "intelligent modules" built in are the gold standard for performance and extensibility.

### Zero-Trust for AI

Architect the security layer for conversational interfaces. You will solve the unique challenge of maintaining strict financial data privacy and "Zero Trust" principles while leveraging LLMs and advanced data processing.

### Product Strategy & "The Art of the Possible"

Partner deeply with the Head of Product to identify high-impact flows. You aren't just implementing designs; you are identifying where intelligent automation can solve "impossible" merchant problems.

### Full-Stack Leadership

Own the end-to-end technical lifecycle. From backend services and data pipelines that feed our insights, to the frontend components that render them.

### Global Influence

Mentor engineers and coordinate with global hubs to drive technical standards that benefit the entire Adyen ecosystem.

### Who you are Product-Minded Architect

You think in terms of user outcomes. You have a track record of partnering with product teams to turn ambiguous goals into robust technical reality.

### Applied AI Experience

You have experience (or a deep technical interest) in building production-grade interfaces powered by LLMs, including harnesses, policy enforcement, evals, RAG architectures and secure data handling.

### Full-Stack Powerhouse

Deeply proficient in Java for secure backend services and TypeScript/React/Vue for complex front-end applications.

### Security First

You have a "security-by-design" mindset, particularly regarding the handling of sensitive financial data in modern web environments.

### Entrepreneurial & Autonomous

You will be a core member of our growing San Francisco team, where you will be expected to operate with speed and autonomy. Success in this role requires you to effectively navigate and collaborate with a large, global organization. This role's annual base salary range is $258–$367k, plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives.

This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications.

Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here.

Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines.

You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications. San Francisco Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote only roles

## At a glance
- Posted by the employer: Jul 30, 2026
- First seen by OpenNash: Oct 11, 2026
- Last checked: Oct 18, 2026
- Listed for: 80 days
- Location: San Francisco
- Pay: $258–$367[Apply on Adyen’s careers site →](https://job-boards.greenhouse.io/adyen/jobs/8097513)

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Dates come from the employer where stated; “first seen” and “last checked” are our own observations.

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