[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Adidas jobs](https://jobs.opennash.com/companies/adidas/) · [Search jobs](/search/) Adidas · Porto, PT # Specialist GBS Acct & Sales Ops (French Speaker) Porto, PT Sales Listed on Adidas’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on Adidas’s careers site →](https://jobs.adidas-group.com/job/Porto-Specialist-GBS-Acct-&-Sales-Ops-%28French-Speaker%29-13/1431599233/) [OpenNash Jobs](https://jobs.opennash.com/) / [Adidas](https://jobs.opennash.com/companies/adidas/) / Specialist GBS Acct & Sales Ops (French Speaker) ## Job description Purpose & Overall Relevance for the Organization Account Operations is responsible to support the business to achieve sales and market strategy objectives. Ensure a reliable, adequate, and competitive customer service level for all assigned customers of the channel. ### Key Responsibilities Provide Account operations support to all assigned customers in specific market. Support customer communication through all relevant channels (email, tickets, phone), providing information on orders and products, and preparing various order-related analyses upon request from customers or Sales. Collaborate closely with internal and external departments (e.g. Sales, AS&O Team, Finance, Order Fulfilment) when dealing with the following topics: Returns, complaints, scheduled deliveries, cancellations, launches, pre-pack promotions, procurement, etc. Monitoring credit-blocked orders and coordinating credit limit increases (credit requests) with Finance and Sales. Perform order book management by recording and managing all types of orders; managing deliveries to ensure timely and complete delivery, including order prioritization in compliance with the strategic guidelines for sales control; monitoring electronic receipts for errors and correcting these errors using the tools provided. Track carrier deliveries and parcel deliveries Work in close cooperation with colleagues from other groups within Accounts & Sales Operations Standing in for and supporting colleagues working in other groups within Accounts & Sales Operations. Support direct management with analysis, problem-solving preparation, and process improvements, including controls review and implementation. Key Relationships Customers Sales Management Team Logistics Global Operations (Purchasing, Planning, Warehouses, Customer Fulfillment, Inbound and Outbound) Credit & Collections Market Finance External providers Knowledge, Skills, and Abilities Strong Customer Service focus and excellent communication skills. Working knowledge of MS Office, SAP/CRM and Business Objects. Advanced English and French knowledge (written and spoken). Understanding of costs and of sales generation. Process-oriented mindset and in-depth understanding of complex correlations. Proactive, Autonomous, and independent working style. A high level of problem-solving ability. Ability to contribute to a team environment where performance is measured. Experience in working under pressure to meet deadlines and conflicting priorities. Requisite Education and Experience/Minimum Qualifications Successful completion of mandatory education level or vocational studies. Bachelor’s degree is a plus. 2+ years’ experience in providing customer support in the field of customer service, sales or logistics. ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Oct 11, 2026 - Last checked: Oct 18, 2026 - Listed for: 7 days - Location: Porto, PT[Apply on Adidas’s careers site →](https://jobs.adidas-group.com/job/Porto-Specialist-GBS-Acct-&-Sales-Ops-%28French-Speaker%29-13/1431599233/) ## More jobs at Adidas ### [GBS Mobility Partner](https://jobs.opennash.com/companies/adidas/jobs/5a3b7997d08de4fe7a10/) Porto, PT ### [In Store Visual Merchandiser - Factory Outlet de Vila do Conde](https://jobs.opennash.com/companies/adidas/jobs/cb94e9a4332ce8b59126/) Porto, PT ### [Manager Controlling (Mat Cover ~12 months)](https://jobs.opennash.com/companies/adidas/jobs/bda08f025858e673399c/) Porto, PT ### [Manager GPS DPM & Solutions](https://jobs.opennash.com/companies/adidas/jobs/61295b60bf34100e2bce/) Porto, PT ### [Manager Tax](https://jobs.opennash.com/companies/adidas/jobs/a6e9a6c44ac530895f74/) Porto, PT ## Similar jobs at other companies ### [Channel Sales Acct Manager](https://jobs.opennash.com/companies/fortinet/jobs/28315ae9cb8822718073/) Fortinet · Sweden ### [Channel Sales Acct Manager](https://jobs.opennash.com/companies/fortinet/jobs/c23968c1f2c5486c6da6/) Fortinet · Mexico City, CDMX, Mexico ### [Sales Development Representative – GBS EHS](https://jobs.opennash.com/companies/sgs/jobs/7f83e88502b2babde052/) SGS · Bogotá, Colombia ### [Inside Sales Account Representative - GBS EHS](https://jobs.opennash.com/companies/sgs/jobs/a4896bad3a32a4c30b2c/) SGS · Bogotá, Colombia ### [Sales Capture A.Director Finance Transformation / GBS & GCC](https://jobs.opennash.com/companies/accenture/jobs/47ca537cff2f10ecb624/) Accenture OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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