[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Abu Dhabi Islamic Bank jobs](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/) · [Search jobs](/search/) Abu Dhabi Islamic Bank · United Arab Emirates # Business Support Officer United Arab Emirates Full-time Administrative Listed on Abu Dhabi Islamic Bank’s official careers site. Posted October 27, 2026. Check that it is still open and apply there. [Apply on Abu Dhabi Islamic Bank’s careers site →](https://hciq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/4757) [OpenNash Jobs](https://jobs.opennash.com/) / [Abu Dhabi Islamic Bank](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/) / Business Support Officer ## Job description ### Role Business Support Officer Location: Abu Dhabi Role Purpose: In-charge of the risk and control environment ensuring mitigation of risks associated with business conduct and smooth and effective running of the business activity. Responsible for BORM activities within the Community Banking and support the coverage and service teams in complying with ADIB Internal procedure and policy implementation. In-charge of other support functions such as MIS, SOP reviews, BCP/BIA, User Access Review, Compliance FCRA, consumer protection and other Ad-hoc Tasks. Key Accountabilities of the role Act as the major contact point between Community Banking and RBCU, ORM and Compliance. Ensure implementation of Group ORM policies and procedures with Community Banking. Extend support to the coverage and service teams members in maintaining control over their client transactions. Assist in handling the control testing, RCSA (assessment cycle) and KRI scoring on ORM system (GRC) for Community Banking. Handle complaint management and ensure resolution within agreed timelines. Oversee and communicate the various risk management tools used in ADIB guided by the relevant policies and procedures. Analyse irregular cases to identify potential fraud attempts (Act as anti-fraud officer) Communicate with Ops Risk and other stakeholders on the related business issues and track the metrices, caps, KRI etc… Responsible for reviewing irregular client transactions to raise STR to compliance. Oversee client fund movement (inflows/Outflows) reporting and guide the team in case or irregularities identified in the flows. Review user access with ICD and report discrepancies and incorporate changes. Assist in handling the ODD MIS and follow up with coverage and service team for completion. - Assist in handling the department MIS of all kinds (i.e. revenue / liability / ODD performance / RMs Performance / Calls reporting activity) - Act the primary representative of the department in various audits (CMAT reviews, Internal and External Audits, Sharia Audit, Etc…) - Assist in SOP reviews & update and creation of new SOPs for newly adopted products/tasks. Responsible for business continuity management (i.e. BCM planning, BCM Testing & Call Tree) Handle the Financial Crime Risk Assessment (FCRA) IRQ & GCQ annual tasks. Adherence to consumer protection regulations while engaging/dealing with clients. Handle accurately & timely the different Ad-hoc tasks assigned as per business strategy requirements. ### Behavioral Competencies Communication. Quality orientation. Teamwork. Adaptability Technical knowledge. Problem Solving. Decision Making. Initiative & Change. Specialist Skills / Technical Knowledge Required for this role: Bachelor’s degree. Strong understanding of the corporate business needs. Business performance with risk & control thinking to protect the business while conducting activity. Strong writing skills and ability to draft SOPs and other business documents. Adequate with financial terms, qualitative and quantitative tools related to performance. Able to work Independently, show initiative and take full responsibility for completion of duties. Discreet and trustworthy with high degree of integrity & effective communication. Customer-centric (Internal / External), delivery, results-oriented. Ability to work in cross functional teams teamwork & adherence to agreed timelines. Strong Microsoft Office Skills. ### Required experience 4-6 years' experience in governance, quality & operational risk control environment. UAE based experience is a must. ## At a glance - Posted by the employer: Oct 27, 2026 - First seen by OpenNash: Nov 2, 2026 - Last checked: Nov 2, 2026 - Listed for: 6 days - Location: United Arab Emirates - Employment type: Full-time[Apply on Abu Dhabi Islamic Bank’s careers site →](https://hciq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/4757) ## Hiring at Abu Dhabi Islamic Bank - Open jobs: 117 - New in the last 7 days: After two weekly collections - Tracked since: Oct 19, 2026 [All Abu Dhabi Islamic Bank jobs](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Abu Dhabi Islamic Bank ### [Account Opening Officer - WBG and IBG customer onboarding](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/c0b9fce3caa0f00d01ab/) United Arab Emirates ### [Assistant Relationship Manager-BBD-1 (Outsource)](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/c913c094347182a9ba98/) United Arab Emirates ### [Customer Relationship Officer](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/0075e3767e0873202032/) United Arab Emirates ## Similar jobs at other companies ### [Business Development Officer - SME - Sales](https://jobs.opennash.com/companies/mashreq-bank/jobs/6a43ff80dd3e3f83080c/) Mashreq Bank · United Arab Emirates ### [Grower Marketing Business Support Officer](https://jobs.opennash.com/companies/wilmar-international/jobs/1038797905ec2e4cdad7/) Wilmar International ### [Operations Support Officer](https://jobs.opennash.com/companies/wilmar-international/jobs/b040dde51387ff76c6bf/) Wilmar International ### [Client Support Officer, Integrated Service Operations](https://jobs.opennash.com/companies/ntt/jobs/c374fe6305bcf0da68c5/) NTT · Bangkok, Thailand OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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