[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Abu Dhabi Islamic Bank jobs](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/) · [Search jobs](/search/) Abu Dhabi Islamic Bank · United Arab Emirates # Account Opening Officer - WBG and IBG customer onboarding United Arab Emirates Full-time Administrative Listed on Abu Dhabi Islamic Bank’s official careers site. Posted October 27, 2026. Check that it is still open and apply there. [Apply on Abu Dhabi Islamic Bank’s careers site →](https://hciq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/4795) [OpenNash Jobs](https://jobs.opennash.com/) / [Abu Dhabi Islamic Bank](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/) / Account Opening Officer - WBG and IBG customer onboarding ## Job description ### Role Account Opening Officer - WBG and IBG customer onboarding Location: Dubai - Jazfa Role Purpose: Processing of account opening checking from BBD, WBG including FI, NBFI, Community, Escrow and Iraq / UK related accounts. Maintaining related documentation based on approved requests in accordance with agreed time standards, authorities and operational policies to a satisfaction level that will assist in achieving the overall division mission of operational excellence. Opening Map, STI, STO, New RIMs & WBG accounts. Handling all account opening cases received from ADIB Iraq and ADIB UK. ### Key Accountabilities of the role A/C Opening for WBG/IBG Team: - Processing account opening checking from WBG, IBG and maintaining related documentation based on approved requests in accordance with agreed time standards, authorities and operational policies to a satisfaction level that will assist in achieving the overall division mission of operational excellence as a backup of the account opening team. - Maintain the CRM workflow timely for opening accounts for UAE and SRT / CRM for IBG countries. - Ensure the information input related to the accounts is correct and identification info and other info are as per supporting documents attached with the file. - Advise business in case of any discrepancy or missing documents etc. and maintain follow-up standards. - Follow up with the service team by sending frequent emails and reminders. - Timely submission of documents to CCU via CRM - AECB checking for cheque book issuance - End to End account opening in AMBIT/CRM/Mosaic/Phoenix - MIS/Dashboard updation Account Opening and maintenance for IBG, WBG - Opening Internal accounts such as Map, STI, STS, STO and Vostro accounts. - Opening New RIMs for IBG & CBG accounts and ensuring documents are complete as per the defined checklist. - Ensure that KYC/EDD has been obtained for High-Risk countries. - In cases where Compliance standards are not maintained refer to GCD. - Ensure that documents are complete and necessary approvals are in place as per ADIB Policy for the functions assigned. - Ensure that processes are in accordance with operational procedures. - Handling Account Opening, Maps/ TDs, From ADIB Iraq and ADIB UK. Investigate customer and business inquiries and provide solutions to solve reported issues - Perform reconciliation of accounts, taking corrective action on outstanding - Items and escalate any long outstanding items. - Undertake training programs to improve knowledge in order to enhance role performance. - Maintain proper time standards, good team spirit and service standards. - Assist in enhancing job knowledge of trainees and new staff recruits. - Ensure compliance to ADIB policies, procedures, guidelines and standards - Undertake any additional assignments / projects entrusted by the line management and complete them as per requirement. Specialist Skills / Technical Knowledge Required for this role: Needs to have knowledge for basic requirements of banking such as Account Opening. Interpersonal and relationship skills - must have an ability to develop and sustain executive-level relationships as well as internal organization relationships across a variety of roles and levels. Written and superior oral communications skills Presentation and facilitation skills (applied in both in-person and phone interactions). Knowledge of basic principles of providing customer service. Proficient knowledge of general office systems, PC skills, and MS Office Products ## At a glance - Posted by the employer: Oct 27, 2026 - First seen by OpenNash: Nov 2, 2026 - Last checked: Nov 2, 2026 - Listed for: 6 days - Location: United Arab Emirates - Employment type: Full-time[Apply on Abu Dhabi Islamic Bank’s careers site →](https://hciq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/4795) ## Hiring at Abu Dhabi Islamic Bank - Open jobs: 117 - New in the last 7 days: After two weekly collections - Tracked since: Oct 19, 2026 [All Abu Dhabi Islamic Bank jobs](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Abu Dhabi Islamic Bank ### [Assistant Relationship Manager-BBD-1 (Outsource)](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/c913c094347182a9ba98/) United Arab Emirates ### [Business Support Officer](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/e5a44f708d4fac1a17ca/) United Arab Emirates ### [Customer Relationship Officer](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/0075e3767e0873202032/) United Arab Emirates ## Similar jobs at other companies ### [STAGE - Fund Dealing Officer / Transfer - Static Data – Account opening H/F](https://jobs.opennash.com/companies/credit-agricole/jobs/ffe3e3f725aa966a0390/) Credit Agricole ### [Senior Java Developer--NAOP (New Account Opening Platform) in Midvale, Utah, United States](https://jobs.opennash.com/companies/zions-bancorp/jobs/b015d499819c585c0c28/) Zions Bancorp ### [Manager, Product Management - Account Opening Decisioning](https://jobs.opennash.com/companies/capital-one-financial/jobs/2f67edf15235aaa3a189/) Capital One Financial ### [Laundry Attendant - Opening Soon](https://jobs.opennash.com/companies/marriott-international/jobs/40b5d14280c9c9a237aa/) Marriott International ### [(Assistant) Vice President, WBG Credit Risk (Risk Management)](https://jobs.opennash.com/companies/china-citic-bank/jobs/8807a97d79090afe4ba1/) China Citic Bank OpenNash lists jobs from employers’ own careers sites and does not handle applications. Dates come from the employer where stated; “first seen” and “last checked” are our own observations. OpenNash Jobs · Official listings with dates and links to the employer. [Weekly hiring report](/reports/hiring/) · [Methodology](/methodology/)