[Skip to main content](#main-content) [ OpenNash ](https://opennash.com/) / [Jobs](https://jobs.opennash.com/) [ 01 Search jobs](https://jobs.opennash.com/search/)[ 02 Companies](https://jobs.opennash.com/explore/)[ 03 Hiring report](https://jobs.opennash.com/reports/hiring/)[ 04 AI assistants](https://jobs.opennash.com/connect/)[ 05 How it works](https://jobs.opennash.com/methodology/) Abu Dhabi Islamic Bank · United Arab Emirates # Customer Care Specialist - ( UAE Nationals) United Arab Emirates Full-time Listed on Abu Dhabi Islamic Bank’s official careers site. Posted October 26, 2026. Check that it is still open and apply there. [Apply on Abu Dhabi Islamic Bank’s careers site →](https://hciq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/4780) [OpenNash Jobs](https://jobs.opennash.com/) / [Abu Dhabi Islamic Bank](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/) / Customer Care Specialist - ( UAE Nationals) ## Job description ### Role Customer Care Specialist - Call Center Location: Abu Dhabi (UAE National Only) ### Role Purpose The Call Center Advisor will handle inbound and outbound calls, providing support and guidance to clients regarding their stock brokerage accounts. The ideal candidate will have excellent communication skills, a strong understanding of stock market principles, and a passion for helping clients achieve their financial goals. ### Key Accountabilities of the role Handle incoming client inquiries via phone and email, providing accurate and timely information about our services and products. Assist clients with account-related issues, including account setup, maintenance, and troubleshooting. Educate clients on the use ADIB Securities trading platforms and tools. Resolve client complaints and issues in a professional and courteous manner, escalating complex cases to supervisors when necessary. Follow up with clients to ensure their issues are resolved and they are satisfied with the service. Collaborate with other departments, such as Client Services, Compliance, Sales, and Operations, to ensure a seamless client experience and resolve complex issues. Participate in team meetings and training sessions to stay updated on company policies and procedures. Specialist Skills / Technical Knowledge Required for this role: Previous experience in a call center, customer service, or stock brokerage environment. Knowledge of stock market principles and trading platforms. Good presentation skills, poise, and product knowledge. Strong time-management and communication skills. Knowledge of “Word” and “PowerPoint”. Ability to work under pressure. Fluent in Arabic Language and English ## At a glance - Posted by the employer: Oct 26, 2026 - First seen by OpenNash: Nov 2, 2026 - Last checked: Nov 2, 2026 - Listed for: 7 days - Location: United Arab Emirates - Employment type: Full-time[Apply on Abu Dhabi Islamic Bank’s careers site →](https://hciq.fa.em2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/4780) ## Hiring at Abu Dhabi Islamic Bank - Open jobs: 117 - New in the last 7 days: After two weekly collections - Tracked since: Oct 19, 2026 [All Abu Dhabi Islamic Bank jobs](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/) · [Weekly hiring report](/reports/hiring/) ## More jobs at Abu Dhabi Islamic Bank ### [Associate Relationship Manager](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/1448bde9db0143640b0f/) United Arab Emirates ### [Associate Relationship Manager - Wealth Coverage](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/91fa5ddd9c0bd4291b91/) United Arab Emirates ### [BBD - Relationship Manager (Outsourced)](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/284025467da4268d63ca/) United Arab Emirates ### [Bancatakaful Partnerships Manager](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/c51c88b3483b8ed83580/) United Arab Emirates ### [Channel Performance & Evaluation Specialist](https://jobs.opennash.com/companies/abu-dhabi-islamic-bank/jobs/c4d62f21e99149132879/) United Arab Emirates ## Similar jobs at other companies ### [Customer Care Advisor (UAE Nationals Only)](https://jobs.opennash.com/companies/emirates-nbd/jobs/3464e12442beb2c9b5b8/) Emirates NBD · United Arab Emirates ### [(UAE Nationals Only) Client Services Manager -MG Client Coverage](https://jobs.opennash.com/companies/mashreq-bank/jobs/6b4c98198ad7618b3234/) Mashreq Bank · United Arab Emirates ### [UAE Nationals Only- Relationship Manager, Deposits & employee banking- Emirati Deposits Team- RBG](https://jobs.opennash.com/companies/mashreq-bank/jobs/305a4fed4296aadfbfd7/) Mashreq Bank · United Arab Emirates ### [Customer Relationship Officer (UAE Nationals)](https://jobs.opennash.com/companies/emirates-nbd/jobs/b487b2a1e7d011b3b195/) Emirates NBD · United Arab Emirates ### [Students - Field Service Engineer - Falcon program - UAE Nationals Only](https://jobs.opennash.com/companies/honeywell-international/jobs/ee06131625e3bbf0eaff/) Honeywell International · United Arab Emirates OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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