[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All AbbVie jobs](https://jobs.opennash.com/companies/abbvie/) · [Search jobs](/search/) AbbVie # Consumer And Customer Engagement Manager Allergan Aesthetics In Bangkok Bangkok Jid 27938 Manager or lead Listed on AbbVie’s official careers site. Listed as of October 18, 2026. Check that it is still open and apply there. [Apply on AbbVie’s careers site →](https://careers.abbvie.com/en/job/consumer-and-customer-engagement-manager-allergan-aesthetics-in-bangkok-bangkok-jid-27938) [OpenNash Jobs](https://jobs.opennash.com/) / [AbbVie](https://jobs.opennash.com/companies/abbvie/) / Consumer And Customer Engagement Manager Allergan Aesthetics In Bangkok Bangkok Jid 27938 ## Job description Company Description Allergan Aesthetics At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. Our aesthetics portfolio includes facial injectables, body contouring, plastics, skin care, and more. Our goal is to consistently provide our customers with innovation, education, exceptional service, and a commitment to excellence, all with a personal touch. For more information, visit [https://global.allerganaesthetics.com/](https://global.allerganaesthetics.com/). Follow Allergan Aesthetics on LinkedIn. ### Job Description The Consumer and Customer Engagement Manager is responsible for developing and executing consumer-focused marketing strategies that drive brand awareness, customer acquisition, and long-term loyalty within the aesthetic, beauty, or wellness sector. This role bridges aesthetic marketing, customer experience, and data-driven engagement, ensuring consistent, personalized, and compelling interactions across all consumer touchpoints. ### Key Responsibilities Consumer & Customer Engagement Strategy Develop and lead integrated consumer and customer engagement strategies aligned with brand positioning and business objectives. Design and manage end-to-end customer journeys across online, in-clinic, and offline channels. Identify key consumer insights and translate them into effective marketing initiatives that enhance emotional connection and trust with the brand. Work closely with our key account stakeholders to understand their need then develop a strategic DTC campaign with excellent in execution to help them in recruiting and maintaining their patients. Aesthetic Marketing & Brand Experience Plan and execute aesthetic marketing campaigns across digital, social media, CRM, events, and partnerships. Ensure all consumer-facing content reflects premium aesthetics, clinical credibility, and brand consistency. Collaborate with creative, medical, and sales teams to develop campaigns that highlight treatments, products, and customer success stories. Customer Relationship Management (CRM) Own and optimize CRM programs including loyalty programs, customer retention initiatives, and lifecycle communication. Segment customer databases based on behavior, preferences, and lifecycle stages. Drive personalization strategies to improve engagement, repeat visits, and customer lifetime value. Digital & Social Engagement Oversee social media and digital platforms with a focus on community building, education, and engagement, not just promotion. Work closely with digital marketing teams to leverage paid media, influencer marketing, and social listening. Monitor and respond to customer feedback, reviews, and conversations to protect and enhance brand reputation. Data, Insights & Performance Tracking Track and analyze engagement KPIs Use consumer data and market trends to continuously optimize campaign performance and customer experiences. Prepare regular reports and actionable insights for senior management. Cross-Functional Collaboration Partner with sales, business excellence, clinical specialists, medical, and customer service teams to ensure seamless customer experience. Train internal teams on customer-centric engagement practices and brand communication guidelines. Manage external agencies and vendors, including creative, CRM, and digital partners. ### Core Skills - Strong expertise in consumer and customer engagement marketing - Solid understanding of aesthetics, healthcare, or wellness marketing CRM and customer lifecycle management Campaign planning and integrated marketing execution Customer journey mapping and personalization strategy Digital & Analytical Skills Digital marketing and social media management Marketing analytics, dashboards, and performance measurement Data-driven decision-making and consumer insight generation ### Soft Skills - Strong storytelling and communication skills Creative mindset with commercial acumen Customer-obsessed and detail-oriented Collaborative, proactive, and adaptable ### Qualifications & Experience 8–12+ years in marketing, with strong experience in consumer marketing, preferably in aesthetics, healthcare, FMCG, or premium/luxury services Educational degree in Marketing, Business, or related field - Proven leadership experience managing cross-functional teams - Strong exposure to B2C and B2B2C models Essential Skills, Experience, and Competencies Strategic thinking with strong execution understanding Deep understanding of consumer behavior and patient journey - Strong stakeholder management and influencing skills Leadership, coaching, and team development capability Data-driven decision-making mindset Experience in digital and omnichannel marketing Additional Information AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. US & Puerto Rico only - to learn more, visit [https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html](https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html) US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more: [https://www.abbvie.com/join-us/reasonable-accommodations.html](https://www.abbvie.com/join-us/reasonable-accommodations.html) ## At a glance - Posted by the employer: Not stated - First seen by OpenNash: Aug 20, 2026 - Last checked: Oct 18, 2026 - Listed for: 59 days[Apply on AbbVie’s careers site →](https://careers.abbvie.com/en/job/consumer-and-customer-engagement-manager-allergan-aesthetics-in-bangkok-bangkok-jid-27938) ## More jobs at AbbVie ### [2027 Packaging Co Op Jan June In North Chicago Il Jid 30760](https://jobs.opennash.com/companies/abbvie/jobs/46e8f1416e61738ca1e3/) ### [2027 Packaging Co Op July Dec In North Chicago Il Jid 30763](https://jobs.opennash.com/companies/abbvie/jobs/7bf66ef1be5c68d1a9d1/) ### [Account Specialist Anti Infectives Minneapolis Mn In Minneapolis Mn Jid 31631](https://jobs.opennash.com/companies/abbvie/jobs/eeb094b4bb6670573913/) ### [Account Specialist Anti Infectives Nashville Tn In Nashville Tn Jid 27675](https://jobs.opennash.com/companies/abbvie/jobs/404bbdae7258b9637b69/) ### [Account Specialist Anti Infectives San Jose Ca In San Jose Ca Jid 28274](https://jobs.opennash.com/companies/abbvie/jobs/ec31bb3c3a2b31a33bfd/) ## Similar jobs at other companies ### [Consumer Engagement Manager, Luxe](https://jobs.opennash.com/companies/loreal/jobs/dc5b603901cafa87d89f/) L'Oréal ### [Customer Engagement Leader - SSA](https://jobs.opennash.com/companies/michelin-group/jobs/b1eaefd38126cb29b599/) Michelin Group ### [Engagement & Business Solutions Lead - Consumer Care (m/f/d)](https://jobs.opennash.com/companies/kenvue/jobs/17fddb621de8da61398b/) Kenvue ### [Executive Digital Customer Engagement 233227 Mer000478Y](https://jobs.opennash.com/companies/mercedes-benz-group/jobs/7161413af0e68e6354ec/) Mercedes-Benz Group ### [crm client engagement manager](https://jobs.opennash.com/companies/richemont/jobs/32b8827cc62659955bc8/) Richemont OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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