[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All Abbott Laboratories jobs](https://jobs.opennash.com/companies/abbott-laboratories/) · [Search jobs](/search/) Abbott Laboratories # Senior Quality Engineer (Complaint Handling) United States - California - Pomona Full-time Senior individual contributor $90,000.00 – $180,000.00 Manufacturing & Production Listed on Abbott Laboratories’s official careers site. Posted October 19, 2026. Check that it is still open and apply there. [Apply on Abbott Laboratories’s careers site →](https://abbott.wd5.myworkdayjobs.com/abbottcareers/job/United-States---California---Pomona/Senior-Quality-Engineer_31164537-1) [OpenNash Jobs](https://jobs.opennash.com/) / [Abbott Laboratories](https://jobs.opennash.com/companies/abbott-laboratories/) / Senior Quality Engineer (Complaint Handling) ## Job description Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries. ### JOB DESCRIPTION Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: The Opportunity This position works out of our Pomona, CA location in the Toxicology Business Unit, Rapid and Molecular Diagnostics Division. We’re empowering smarter medical and economic decision-making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott’s diagnostics instruments, providing lab results for millions of people. The Senior Supplier Quality Engineer (Complaint Handling) will be responsible for quality engineering activities that address product/process changes, product/process quality issues and resolution, complaint handling, and compliance issues. This person will partner with operations for process improvement and continuous improvement initiatives and will engage in complaint handling to address potential customer concerns. This person may be involved in the development of new products and as such would support design control activities. What You’ll Work On Drive continuous process improvement by partnering with Operations to improve processes and resolve issues. Support the development, implementation, and monitoring of process control systems and Critical-to-Quality (CTQ) measures to ensure products consistently meet internal, customer, and regulatory requirements; this includes participation with non-conformance, CAPA, and complaints. Administer Enterprise software for complaint handling; lodge and investigate customer inquiries and complaints. Adhere to regulatory compliance requirements for issue reporting to regulatory bodies Provide Quality Assurance support for IVD medical device development and lifecycle management, ensuring compliance with design controls, risk management, quality planning, verification, validation, and change control processes. Support risk management activities, including risk assessments, FMEA, and failure mode analysis, to identify potential issues and implement effective mitigation strategies. Investigate, resolve, and prevent product and process nonconformances through structured problem-solving, root cause analysis, CAPA, and quality improvement methodologies. Administer resolution of non-conformances and CAPA in Enterprise applications in conjunction with key stakeholders. Collaborate cross-functionally with R&D, Manufacturing, Quality Control, Applications Support, and Design Engineering teams to proactively address quality challenges and drive effective solutions. Manage multiple projects and priorities while providing leadership, coaching, and mentorship to support team development and successful project execution. Ensure compliance with Quality Management Systems (QMS), ISO, FDA, EMS, and company policies by supporting audits, regulatory requirements, documentation, validation activities, and continuous quality system improvement. ### Required Qualifications Bachelors in fields of science such as Chemistry, Microbiology, Biology, Biochemistry, or Engineering. Minimum 5 years experience in a quality role within the biotechnology industry with 3-5 years of progressive responsible positions. ### Preferred Qualifications Direct work experience in IVD or medical device/biotech or regulated manufacturing environment. ASQ CQE or other certifications preferred. Strong project management and leadership skills, including the demonstrated ability to lead multi-departmental project teams and resolve quality-related issues in a timely and effective manner. Experience including new product development, design transfer, validation, QMS, and Supplier Audit experience is desired.Experience with reagent, ELISA, HEIA manufacturing desired. Experience with reagent, ELISA, HEIA manufacturing desired. Lean Six Sigma (Black or Green Belt), Certified Quality Engineer, Certified Quality Auditor desired. Demonstrated supervisory experience preferred. Knowledge of IVDR in EU, FDA QSRs, ISO 13485:2016, ISO 14971:2012 standards and HACCP, GMP, GLP and GDP requirements. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: [https://abbottbenefits.com/](https://abbottbenefits.com/) Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at abbott.com, on LinkedIn at [https://www.linkedin.com/company/abbott-/](https://www.linkedin.com/company/abbott-/), and on Facebook at [https://www.facebook.com/AbbottCareers](https://www.facebook.com/AbbottCareers). The base pay for this position is $90,000.00 – $180,000.00 In specific locations, the pay range may vary from the range posted. ### JOB FAMILY Operations Quality DIVISION: TOX ARDx Toxicology LOCATION: United States > Pomona: 829 Towne Center Drive ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 25 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday), Routine work with chemicals Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. ### EEO is the Law link - English [http://webstorage.abbott.com/common/External/EEO_English.pdf](http://webstorage.abbott.com/common/External/EEO_English.pdf) EEO is the Law link - Espanol: [http://webstorage.abbott.com/common/External/EEO_Spanish.pdf](http://webstorage.abbott.com/common/External/EEO_Spanish.pdf) ## At a glance - Posted by the employer: Oct 19, 2026 - First seen by OpenNash: Oct 20, 2026 - Last checked: Oct 20, 2026 - Listed for: 1 day - Location: United States - California - Pomona - Employment type: Full-time - Pay: $90,000.00 – $180,000.00[Apply on Abbott Laboratories’s careers site →](https://abbott.wd5.myworkdayjobs.com/abbottcareers/job/United-States---California---Pomona/Senior-Quality-Engineer_31164537-1) ## More jobs at Abbott Laboratories ### [AQR Quality Program, Manager](https://jobs.opennash.com/companies/abbott-laboratories/jobs/a67dd5e9446ed87ddfbb/) United States - Illinois - Abbott Park ### [Advanced Process Engineer](https://jobs.opennash.com/companies/abbott-laboratories/jobs/42821519aa8e24598c9c/) United States - California - Alameda ### [Apprentice Production Support Specialist A](https://jobs.opennash.com/companies/abbott-laboratories/jobs/682e68dc9bbebe520e05/) Netherlands - Olst ### [Assembly Operatør - Åpen søknad](https://jobs.opennash.com/companies/abbott-laboratories/jobs/8830ac2a138b2fedfa5b/) Norway - Oslo ### [Associate Director Production](https://jobs.opennash.com/companies/abbott-laboratories/jobs/0284484505240769dec6/) India > Village Mauza: Baddi ## Similar jobs at other companies ### [Quality Engineer (Complaint Handling) - Duncan, SC](https://jobs.opennash.com/companies/danaher/jobs/a52fdcc8bf9c01048fb1/) Danaher · Duncan, South Carolina, United States ### [Software Quality Engineer II - Complaint Investigation Site (CIS)](https://jobs.opennash.com/companies/boston-scientific/jobs/a86a3432539968e28c24/) Boston Scientific · Arden Hills, MN, US ### [Quality Complaint Specialist](https://jobs.opennash.com/companies/sanofi/jobs/cd4cf2cc4bcd051d652f/) Sanofi · Swiftwater, PA ### [Material Handling Lead](https://jobs.opennash.com/companies/cargill/jobs/945595a2ec9b3a175830/) Cargill · Butler, Wisconsin ### [Product Handling](https://jobs.opennash.com/companies/fastenal/jobs/cfaa4be6f751b26456d6/) Fastenal · Akron, OH [Manufacturing & Production jobs](/functions/manufacturing-production/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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