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Abbott Laboratories · Japan - Tokyo

# ＜EP事業部＞ ICE Specialist, 首都圏

Japan - Tokyo Full-time 

Listed on Abbott Laboratories’s official careers site. Posted October 19, 2026. Check that it is still open and apply there.
[Apply on Abbott Laboratories’s careers site →](https://abbott.wd5.myworkdayjobs.com/abbottcareers/job/Japan---Tokyo/XMLNAME--EP--ICE-Specialist--_31164839-8)

[OpenNash Jobs](https://jobs.opennash.com/) / [Abbott Laboratories](https://jobs.opennash.com/companies/abbott-laboratories/) / ＜EP事業部＞ ICE Specialist, 首都圏

## Job description

### JOB DESCRIPTION

MAIN PURPOSE OF THE ROLE Provide accurate and timely technical information, advice, and assistance regarding the organization's products and services before, during, and after a transaction to maintain and improve the organization's customer relationships

### MAIN RESPONSIBILITIES
- Communicate with customers and clients (via email, phone, or online discussion boards) to answer their enquiries, understand their technical question, assess their needs, and suggest or promote alternative products or services (for example IT hardware and software products, financial services, health services).
- Apply established procedures or develop new solutions to solve technical problems through case management and follow-up on the status of outstanding cases.
- Use databases or other computerized systems to maintain up-to-date customer records, to track the volume, content and outcomes of enquiries received, and to access information, checklists, scripts, guidelines, and other materials for responding to the customer’s enquiry.

### QUALIFICATIONS

Education Education Level Major/Field of Study or Equivalent Associates Degree (± 13 years) Experience/Background Experience Experience Details Minimum 1 year Licenses and Certifications Language Proficiency Language Proficiency The base pay for this position is N/A In specific locations, the pay range may vary from the range posted.

### JOB FAMILY

Support Services DIVISION: EP Electrophysiology LOCATION: Japan > Tokyo: Shiodome City Center 15F 5-2,Higashi-Shinbashi 1-Chome,Minato-ku ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Not Applicable

## At a glance
- Posted by the employer: Oct 19, 2026
- First seen by OpenNash: Oct 20, 2026
- Last checked: Oct 20, 2026
- Listed for: 1 day
- Location: Japan - Tokyo
- Employment type: Full-time[Apply on Abbott Laboratories’s careers site →](https://abbott.wd5.myworkdayjobs.com/abbottcareers/job/Japan---Tokyo/XMLNAME--EP--ICE-Specialist--_31164839-8)

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