[Skip to main content](#main-content) [OpenNash Jobs](https://jobs.opennash.com/) [Hiring report](/reports/hiring/) · [All 3M jobs](https://jobs.opennash.com/companies/3m/) · [Search jobs](/search/) 3M · IN, Bangalore Kar # Senior Assistant IN, Bangalore Kar Full-time Senior individual contributor Administrative Listed on 3M’s official careers site. Posted September 30, 2026. Check that it is still open and apply there. [Apply on 3M’s careers site →](https://3m.wd1.myworkdayjobs.com/Search/job/IN-Bangalore-Kar/Senior-Assistant_R01171737) [OpenNash Jobs](https://jobs.opennash.com/) / [3M](https://jobs.opennash.com/companies/3m/) / Senior Assistant ## Job description 3M has a long-standing reputation as a company committed to innovation. We provide the freedom to explore and encourage curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. Here, you can apply your talent in bold ways that matter. ### Job Description Technology-Enabled Customer Service Job Profile ### Key Responsibilities - Lead end-to-end order-to-cash operations and ensure timely billing and customer fulfillment. - Champion customer advocacy and rapid resolution across all customer touchpoints. - Govern backorder management, inventory prioritization, and stock allocation decisions. - Coordinate execution across Supply Chain, Credit, Warehouse, Taxation, CIR and Business teams. - Manage outsourced OM partners for accurate transaction processing and issue resolution. - Track and improve CS performance metrics and customer portal adoption. - Drive process excellence, SOP deployment, audits, compliance and training. - Deliver premium service support for priority customer segments. - Leverage Power BI dashboards to monitor OTIF, backlog, complaints, service KPIs, inventory constraints and order performance. - Develop automated Power BI reports, scorecards and executive dashboards for proactive decision making. - Apply AI and advanced analytics to identify trends, predict service risks and drive preventive actions. - Drive automation using Power Automate, AI tools and digital workflows to improve productivity and reduce manual effort. - Generate business insights from customer, order, complaint and inventory data to improve customer experience and working capital. - Partner with IT and business functions to implement digital transformation and AI initiatives within the Order-to-Cash process. - Utilize Copilot and Generative AI tools for reporting, root-cause analysis, SOP creation and productivity enhancement. - Ensure data quality, governance, reporting accuracy and analytical model integrity. - Train and mentor teams on Power BI, AI solutions, analytics and technology-enabled customer service practices. Learn more about 3M’s creative solutions to the world’s problems at www.3M.com or on Instagram, Facebook, and LinkedIn @3M. Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement. ### Please note your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. 3M Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms. Please click on the following links and select the country where you are applying for employment to review the applicable Terms of Use (link here) and Privacy Policy (link here). Before submitting your application, you will be asked to confirm your agreement with the terms. ## At a glance - Posted by the employer: Sep 30, 2026 - First seen by OpenNash: Oct 10, 2026 - Last checked: Oct 17, 2026 - Listed for: 17 days - Location: IN, Bangalore Kar - Employment type: Full-time[Apply on 3M’s careers site →](https://3m.wd1.myworkdayjobs.com/Search/job/IN-Bangalore-Kar/Senior-Assistant_R01171737) ## More jobs at 3M ### [Patent Administrator](https://jobs.opennash.com/companies/3m/jobs/f0aaf2ecc6ca56a38866/) IN, Bangalore Kar ### [ASM](https://jobs.opennash.com/companies/3m/jobs/5c9e78adfa0be93fa3fc/) IN, Bangalore Kar ### [Application Development Engineer - Electronics](https://jobs.opennash.com/companies/3m/jobs/e8e0afe94f0d0b34e6b5/) IN, Bangalore Kar ### [Application Engineer](https://jobs.opennash.com/companies/3m/jobs/cab5b2eeb9e70e0a7cb7/) IN, Bangalore Kar ## Similar jobs at other companies ### [Assistant polyvalent F/H Grenoble, Auvergne-Rhône-Alpes Grenoble, Auvergne-Rhône-Alpes ASSISTANT ROLES ASSISTANT ROLES Permanent](https://jobs.opennash.com/companies/vinci/jobs/0f648f36241c240d8366/) VINCI · Grenoble, Auvergne-Rhône-Alpes ### [#AxiansAlternance - Assistant d'entreprise F/H Metz, Grand Est Metz, Grand Est ASSISTANT ROLES ASSISTANT ROLES Work-study contract](https://jobs.opennash.com/companies/vinci/jobs/81e3d0f66644307f53b4/) VINCI · Metz, Grand Est ### [Store Assistant (non-bonus assistant)](https://jobs.opennash.com/companies/couche-tard/jobs/9ea62fd48f17b873a968/) Couche Tard ### [Assistant Manager Assistant Small Store Manager](https://jobs.opennash.com/companies/estee-lauder/jobs/82a52c189850c0bc37d9/) The Estée Lauder Companies · גבעתיים, M, IL, Israel ### [Assistant Manager Assistant Store Manager](https://jobs.opennash.com/companies/estee-lauder/jobs/6a192e6b20ebeed5cf25/) The Estée Lauder Companies · תל אביב, M, IL, Israel [Administrative jobs](/functions/administrative/) OpenNash lists jobs from employers’ own careers sites and does not handle applications. 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